Scaricare
Comprare
Vincere
Piattaforme
Tecnologie
Prodotti
Supporto
Sulla società




UPGRADE

Update is a minor version change. Updates provide bug fixes and/or some improvements in functionality of a program. This means that version 2.1 (as well as all next versions until 2.99) will be a free update from version 2.0 to all purchases of a product.

Upgrade is a major version change. Upgrades provide significant improvements in functionality. This means that version 4.3 will be a paid upgrade from version 3.5 (as well as upgrades from all previous versions: 2.x, 1.x) to all purchases of the product. Major version upgrades have a nominal upgrade fee of 50% of the purchase price. We provide upgrades to a major release with upgrade fee of 20% of the purchase price to all purchasers of the product within 3 months of a purchase. Furthermore, we provide free upgrades to a major release to all purchasers of the product within 1 months of a purchase.

We are to reserve the right to expand these policies on a per customer basis based on circumstances, on a per product basis or to expand these policies for a certain release.

CONTACT


Russian office:

141700, Dolgoprudnyj-Moscow, Russia. Pervomajskaja street 3, CAO, building "TSE", 2nd floor

phone/fax: +7 (095) 789-67-17*

European office:

Paragon Software GmbH. Pearl Str. 1, D-79426 Buggingen, Germany

E-mail:

info@penreader.com
general questions, comment about our software, our website and other general issues.

911@penreader.com
customer support service of Paragon Software (SHDD)

press@penreader.com
press contact

* when calling from outside Russia, please consider time shifts: Moscow is 11 hours ahead of San-Jose, 8 hours ahead of New York, 3 hours ahead of London, 2 hours ahead of Munich and Paris, 6 hours behind Tokyo. Moscow office operation hours are from 12 am till 19 am Moscow local time.



Principale
© EPOCWARE
Paragon Software Group. 1998 - 2004,
Tutti i diritti riservati.
info@epocware.com